All services are pre-paid at time of booking.
To protect our most valuable resource, our time, we hold a strict 24 hour cancellation policy.
If you cancel or reschedule your appointment with less than 24 hours notice, for any reason, the amount charged at booking will be nonrefundable and prepayment will be required to reschedule another appointment.
Yes, any reason (emergencies, sickness, injury, you forgot, etc.).
Think of your appointment like a sporting event ticket. If you can’t make it, you have the option of gifting it to a friend or absorbing the expense. Our appointments are no different.
In order to complete your online booking the no show/cancellation policy must be acknowledged (box you check prior to booking).